FAN Support & General Queries
Pilot test - This is currently in review and some articles may be uncomplete for the time being.
FA Number (FAN)
- What is a FAN?
- I have forgotten my FAN. How do I retrieve this?
- I have used the FAN Finder and I do not appear to have a FAN. How do I create a FAN?
- I no longer have access to the email address linked to my FAN. How do I change it?
- How do I change my email linked to my FAN?
Education General Information
- How do I book onto an FA Education Course?
- I am affiliated to a football club, how do I claim my discount code?
- What if I have met most but not all of the course criteria - can I still apply?
- I hold the Youth Award and my FAN previously showed me as a Level 3 coach but now shows as a Level 2 why is this?
- I hold the Advanced Youth Award and my FAN previously showed me as a Level 4 coach, but now shows as a Level 3, why is this?
Coach Education Changes
- What changes have happened to The FA's grassroots coaching courses?
- What if I have not got consistent access to the internet?
- How do I access The FA Community?
- What do I do if I have a complaint about the course changes?
- Are all the new courses going to be digital?
LCC FAQs
- What’s happened to The FA Licensed Coaches' Club?
- Is it true my real-time coach profile, including my training record, is available 24/7 via my smartphone, tablet or laptop?
- I don’t know any of my login details, what shall I do?
- Why is My Account better than FA Licensed Coach cards?
- Does My Account track if I am up to date with my First Aid and Safeguarding training?