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Online System Support

Pilot test - This is currently in review and some articles may be uncomplete for the time being.

FA Learning Support

  • I am unable to launch an online course; what should I do?
  • How do I disable my pop-ups?
  • How do I save my progress on a module so I can return to complete it another time?
  • How do I complete the post-course questionnaire on a course?
  • I have completed a module however my progress has not saved – why not?
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Microsoft Teams technical help

  • What is Microsoft Teams and why would I use it?
  • How do I create a Microsoft Teams Account?
  • How do I join my Virtual Classroom in Microsoft Teams?
  • Which browsers are supported?
  • How do I log out of Microsoft Teams?
View all (12)

Big Marker technical help

  • I can’t get into the webinar. What should I do?
  • I'm Getting a "Connection Can't Be Established" Screen.
  • I failed the internet speed test. Now what do I do?
  • My microphone doesn't work.
  • I have no sound and can't hear the presenters.
View all (7)

The FA Community

  • What is the England football community?
  • What are some features of the coaching community?
  • Why am I having trouble logging into the community?

Hive Learning

  • Why has The FA closed its communities on Hive Learning?
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