I'm Getting a "Connection Can't Be Established" Screen.

If you are not on Chrome or Firefox, or have a WebRTC blocker or firewall enabled, you will not be able to access the room. 

Possible solutions: 

  • Switch your browser (or install) to the latest version of Chrome or Firefox. 
  • Test your internet speed.  
  • Make sure you are on a Laptop or Desktop computer. Download the Big Marker iOS mobile app if you are on mobile. 
  • Disable any Firefox or Chrome extensions that might be blocking WebRTC. 
  • Disable any known Firewall that might be blocking access or open the necessary ports to connect 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.