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Wembley Customer Support
Pilot test - This is currently in review and some articles may be uncomplete for the time being.
Ticketing and Match Information
Do I qualify for a concession ticket?
When will my tickets be sent to me?
What is Wembley's ticket refund policy?
England Supporters Club
What is the England Supporters Club?
How do I buy tickets for England home games?
How many tickets can I buy for England games?
When will I receive my England home match tickets?
How do I cancel my England home match tickets?
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What vacancies do you have at The FA?
The FA's Charity Partner
Who is The FA's Charity partner?
Find a club
How do I join a local football team?
How does The FA decide whether to charge a player when they have successfully deceived a match official?
How does The FA decide whether to retrospectively charge a player for an incident ‘not seen’ by the match officials?
England Supporters Travel Club
What is the England Supporters Travel Club?
How do I join the England Supporters Travel Club?
Can members of the free England Supporters Club upgrade to the Travel Club at any time?
What does the fee for the England Supporters Travel Club membership cover?
Why is a security check conducted for England Supporters Travel Club members?
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How can I view more information on FA run Women's Football competitions?
How can I view more information on youth football competitions?
Can I find out more about a career at The FA?
Can you help with my student research/enquiry?
How do I contact the Full-Time team?
Whole Game System
Who can I contact with a query about the Whole Game System?
Who can I contact about a safeguarding matter?
How do I apply for funding for my club?
How does The FA ensure impartiality in its disciplinary processes regards clubs, players and managers?
How do I check if a player is suspended?
How do I find out the reasons behind the decision of a disciplinary commission?
What is The FA doing to help prevent doping in football?
What is e-ticket delivery?
Where do I select e-ticket delivery?
Why am I being charged a fee of £1.50 to receive e-tickets?
What if I don't have access to a printer or iPhone 6 and above?
Are England away match tickets available for download?
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Autographs & Signed Merchandise
Can I get any signed merchandise from the England team?
If I send in my photos or merchandise, can I get it signed?
Can I get a video message from the England team or manager?