Wembley Customer Support

England Supporters Club

• What is the England Supporters Club?
• How do I buy tickets for England home games?
• How many tickets can I buy for England games?
• When will I receive my England home match tickets?
• How do I cancel my England home match tickets?

Retrospective action

• How does The FA decide whether to charge a player when they have successfully deceived a match official?
• How does The FA decide whether to retrospectively charge a player for an incident ‘not seen’ by the match officials?

Find a club

• How do I join a local football team?

The FA's Charity Partner

• Who is The FA's Charity partner?
• Can I make a donation or raffle request to The FA?

Job vacancies

• What vacancies do you have at The FA?

Ticketing and Match Information

• Do I qualify for a concession ticket?
• When will my tickets be sent to me?
• What is Wembley's ticket refund policy?
• How do I make a group booking?
• England v Czech Republic - Tuesday 11th October

Career information

• Can I find out more about a career at The FA?

FA People's Cup

• People's Cup FAQ's

England Supporters Travel Club

• What is the England Supporters Travel Club?
• How do I join the England Supporters Travel Club?
• Can members of the free England Supporters Club upgrade to the Travel Club at any time?
• What does the fee for the England Supporters Travel Club membership cover?
• Why is a security check conducted for England Supporters Travel Club members?

Full-Time

• How do I contact the Full-Time team?

Disciplinary processes

• How does The FA ensure impartiality in its disciplinary processes regards clubs, players and managers?
• How do I check if a player is suspended?
• How do I find out the reasons behind the decision of a disciplinary commission?

Intermediaries

• How can I become an FA Registered Intermediary?

Ticket information

• What is e-ticket delivery?
• Where do I select e-ticket delivery?
• Why am I being charged a fee of £1.50 to receive e-tickets?
• What if I don't have access to a printer or iPhone 6 and above?
• Are England away match tickets available for download?

Anti-Doping

• What is The FA doing to help prevent doping in football?

FA Vase

• What is The FA Vase?
• What are this season's FA Vase fixtures?

Student research

• Can you help with my student research/enquiry?

Whole Game System

• Who can I contact with a query about the Whole Game System?

FA Trophy

• What is The FA Trophy?
• What are this season's FA Trophy fixtures?

Women's Football

• How can I view more information on FA run Women's Football competitions?

UEFA EURO 2020 tickets

Safeguarding

• Who can I contact about a safeguarding matter?

Funding

• How do I apply for funding for my club?

Youth competitions

• How can I view more information on youth football competitions?

FA Sunday Cup

• What are this season's FA Sunday Cup fixtures?

Community Shield

• What is the history of The FA Community Shield?
• How do I purchase tickets to The FA Community Shield?

Autographs & Signed Merchandise

• Can I get any signed merchandise from the England team?
• If I send in my photos or merchandise, can I get it signed?
• Can I get a video message from the England team or manager?
• Can I get a teamsheet?