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  • I would like to complete an online course but I have forgot my password - what should I do?
  • I have two FAN records, how do I delete one of them?
  • Which of the online courses count towards my CPD hours?
  • Are the online CPD courses available for all level coaches?
  • Where can I view my completed online courses?
  • I've clicked to open a module but it hasn't opened - what shall I do?
  • I am completing an online course and am unable to submit my answers for the pre or post course questionnaire
  • How do I download a document that is part of my online course?
  • I've received the message 'Could not commit data to LMS' - what do I do?
  • I can't get onto my course, it won't load and is showing an error message?
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