I’m taking the FA Safeguarding Children Re-certification and I can’t progress as the screen is frozen/not responding; what should I do?

Check out our online learning FAQs here.


If you are still experiencing problems, please contact us here - from the drop-downs select FA Education - help with my online learning and then the most relevant option. Please include as much information on the problem you are facing as you can – including the link from your internet browser address bar and a screenshot of the issue you are facing.

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