I have completed an online course in the last few days however the qualification is not showing on my FAN?

It can take up to three working days for online course completions to be added to FAN records. 

If you completed a course more than three working days ago and your completion is not on your FAN (you can check here) please log back in and check all elements of the course are completed. If so contact us using this form, selecting FA Education - I need help with my online learning - Not all my qualifications are showing on My Account' from the dropdowns.

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