FA Support Portal

My module isn't loading, what should I do?

I am very sorry to hear that you are having issues progressing through this course, to move forward with the course I ask that you firstly please log out of your learning account on thefa.com.

Once logged out, please clear the cache and cookies on your browser history. After these steps are completed, please log back into your account and attempt to re-access the course. 

Please note that the recommended browser is Google Chrome on a Laptop device.

If you should continue to encounter further issues, please do not hesitate to get in touch and I will be more happy to assist.

If this does not work, please contact education@thefa.com 

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