FA Support Portal

I've completed my learning on someone else's FAN; what should I do?

If you have completed your learning on someone else's FAN (such as your parent or spouse's) please ask them to contact us (from the drop downs select FA Education, Help with my online learning, I've completed a course and it's not on my FAN, then the relevant course) to confirm they haven't completed the learning and that you have. We'll then look to swap this over. 


It's really important that safeguarding children training is completed where required for a role to ensure that individual has greater confidence and know what to do, if they are worried or concerned for their own welfare, or the welfare of another child. 


You can check if you are the logged in correctly before starting the course by checking who the 'Logged In User' is at the top of each course page. 

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