FA Support Portal

I have completed all the modules, but it will not allow me access to my certificate.

To be able to access your certificate at the bottom of the course page, make sure you have completed the pre-course and post-course questionnaires as the certificate cannot be accessed unless these elements are complete. 


If you have completed the pre-course and post-course questionnaires and still cannot access your certificate, please contact us – from the drop-down options select FA Education – Help with my online learning – Certificate query – Safeguarding Children course



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