Remember you must have previously completed The FA Safeguarding Children Workshop to be eligible to complete the re-certification. Please ensure you are logging in using the email address associated to your FAN. Visit My Account if you are unsure of the registered email address and to check whether you have completed The FA Safeguarding Children Workshop.
Should you need further assistance, please contact us here - from the drop-downs select FA Education - Help with my online learning and then the most relevant option.