For some time now, we’ve been actively listening to as many coaches as possible to find out more about their real-world coaching experiences.
We’ve been interested in how we improve our support to every coach at every stage of their journey.
Some big themes stood out, such as why you need to prove to us once every 12 months, you’re in-date and up-to-date. And why you need to do admin at a time you should be preparing for the new season. Plus, it’s felt the website offers a poor experience when it comes to managing qualifications.
A new approach is needed.
So, from now on, if you’re qualifications are all in date and up to date, you’ll be good to go. There’ll be no need to re-licence every year and we’re launching a new, improved learning section on My Account where you can more easily manage your qualifications.
It will be ready for the new season, and you’ll be able to sign in using the email on your FAN account and your password.